Privacy Policy

Casa Donato respects your privacy and is committed to handling personal information responsibly. This policy applies to information collected through our website and through online interactions that are directly connected to Casa Donato. By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will seek it before collecting, using or disclosing personal information.

The information we collect depends on how you interact with Casa Donato. It may include:

• your name, email address and telephone number;
• reservation or event details, including preferred date, time, party size and other information you choose to provide;
• messages, inquiries, feedback or other communications you send to us;
• technical information such as browser type, device information, IP address and general website usage data; and
• marketing preferences if you choose to subscribe to communications from us.

Please avoid sending sensitive personal information through general website forms unless it is necessary for us to respond to your request.

We may use personal information to:

• respond to questions, inquiries and requests;
• manage dining, group dining or private-event inquiries;
• communicate with you about reservations, events or service updates;
• operate, maintain and improve our website and digital experience;
• understand website performance and how visitors use the site;
• send promotional communications where you have chosen to receive them; and
• meet legal, regulatory, security or operational requirements.

Our website may use cookies and similar technologies to help the site function, understand traffic and improve performance. These technologies may collect information about your browser, device and interaction with the website. We may also use analytics, advertising or measurement tools provided by third parties. Those providers may process information according to their own privacy policies. You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Casa Donato may link to or use third-party services for functions such as reservations, online ordering, maps, social media, email communications, analytics or event inquiries. When you choose to use a third-party service, information you provide may be collected directly by that provider. Their handling of your information is governed by their own terms and privacy practices, not this Privacy Policy.

Casa Donato does not sell personal information. We may disclose information to service providers that help us operate our website, communicate with guests, manage inquiries or provide related business services. We may also disclose information where required by law, to protect our rights or safety, to investigate misuse or fraud, or as part of a business transaction where permitted by applicable law.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required for legitimate business, legal or regulatory reasons. We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law and the circumstances, you may have the right to request access to, correction of or deletion of personal information we hold about you, or to withdraw consent to certain uses of your information. If you receive marketing emails from Casa Donato, you may unsubscribe using the link provided in the message or by contacting us directly. To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or legal obligations. The most current version will be posted on this page with an updated revision date.

If you have questions about this Privacy Policy or how Casa Donato handles personal information, you can contact us at:

Casa Donato 660 Spadina Ave. Toronto, ON M5S 0G4 info@casadonato.ca